Configure your AI Customer Support Chatbot
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1. Standard features (included)
These ship with every AI Customer Support Chatbot build and are covered by the base price.
- ✓Embeddable chat widget matching the site's branding
- ✓Retrieval-augmented answers grounded in the business's own content
- ✓Knowledge ingestion from PDFs, docs, website pages, and FAQs
- ✓Admin panel to upload, re-index, and manage knowledge sources
- ✓Fallback and human-handoff (email a transcript or route to live channel)
- ✓Conversation history log with search
- ✓Answer citations linking to source docs
- ✓Guardrails: stays on-topic, refuses out-of-scope questions
- ✓Lead capture (name/email) inside chat when relevant
- ✓Analytics: top questions, unanswered questions, deflection rate
- ✓Multi-page context (knows which page the visitor is on)
- ✓Rate limiting and abuse protection
2. Custom features
Describe anything beyond the standard scope. Ideas: Order-status lookups via the store's API · Appointment booking inside the chat · Multilingual support
Final complexity is confirmed in your Build Agreement — never after payment.
3. Your office details
The office name is fixed into your system (headers, documents, certificates). The rest is dynamic: your system ships with an Office Profile screen where you can update the address, contact, org chart, and officers any time — officials change, your software keeps up.
Officers (optional)
Position and current officer — used on documents and signatory blocks; editable in your system whenever officials change.
System languages
Every system ships bilingual — English + Filipino — at no extra cost. Add any other Philippine languages your constituents speak; they're included free and built right in with a language switcher.
✓ English + Filipino — always included
4. Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.