Barangay Queue & Walk-in Kiosk

A simple queue number system for the barangay hall frontline with per-service processing-time logs — order at the window on busy days, and hard evidence of your Citizen's Charter compliance under the Ease of Doing Business Act when ARTA or the DILG asks.

Typically bought by: Punong Barangay, Barangay Secretary

Standard features — always included

• ✓Touch or button kiosk issuing numbered tickets by service type (clearance, certificate, blotter, others)
• ✓Queue display screen with current number and window calls
• ✓Audible next-number call (Filipino/English)
• ✓Per-service processing time capture from ticket to completion
• ✓Daily and monthly service statistics: volumes, average wait, average handling time
• ✓Citizen's Charter compliance report showing actual vs committed processing times
• ✓Priority lanes for seniors, PWDs, and pregnant women
• ✓Works on one low-cost PC with a second monitor as the display
• ✓Feedback prompt at completion (satisfied/not) with tallies
• ✓GovLink-ready: service statistics report to your city or municipal ARTA compliance officer when they join

Popular custom additions

Quoted per feature in the configurator — typically ₱3,000–₱18,000 each.

• +SMS-based remote queueing so residents wait at home
• +Printed ticket footer with announcements or ordinance reminders
• +Multi-window routing when more than one clerk serves
• +Monthly ARTA-format report pack

Tech stack

Frontend

Next.js (React)

Backend

Next.js API / Node.js

Database

PostgreSQL

Integrations

Thermal ticket printer, Second-screen queue display, SMS gateway (optional)