Configure your Customer Feedback & Survey System
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1. Standard features (included)
These ship with every Customer Feedback & Survey System build and are covered by the base price.
- ✓Survey builder with common question types (rating, NPS, multiple choice, text)
- ✓Distribution via shareable link, QR code, and email
- ✓Kiosk/tablet mode for on-site feedback
- ✓Branding and multi-language surveys
- ✓Response dashboard with scores and trends over time
- ✓NPS/CSAT calculation with segment breakdowns
- ✓Low-score alerts to managers for follow-up
- ✓Response browsing with filters and tags
- ✓Anonymous vs identified response modes
- ✓CSV export of responses
- ✓Per-branch/location attribution
2. Custom features
Describe anything beyond the standard scope. Ideas: Automatic survey trigger after a POS sale or ticket close · Sentiment analysis on open-text answers · Google review funneling for happy customers
Final complexity is confirmed in your Build Agreement — never after payment.
3. Your office details
The office name is fixed into your system (headers, documents, certificates). The rest is dynamic: your system ships with an Office Profile screen where you can update the address, contact, org chart, and officers any time — officials change, your software keeps up.
Officers (optional)
Position and current officer — used on documents and signatory blocks; editable in your system whenever officials change.
System languages
Every system ships bilingual — English + Filipino — at no extra cost. Add any other Philippine languages your constituents speak; they're included free and built right in with a language switcher.
✓ English + Filipino — always included
4. Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.