Queue-from-Home

Take a queue number for city hall or the RHU from your phone, watch your position, and get an SMS when your turn is near — so waiting happens at home or at work, not on a monoblock chair. Plugs into our queue systems or runs standalone with a simple window console.

Typically bought by: Municipal Administrator, frontline department heads, RHU staff, residents

Standard features — always included

• ✓Remote number issuance per office and service with daily caps
• ✓Live position view with estimated wait based on actual service pace
• ✓SMS alert when N numbers away (configurable threshold)
• ✓On-arrival check-in (QR or code) that activates the holder's turn
• ✓No-show handling with grace windows and automatic requeue rules
• ✓Walk-in blending: remote and on-site numbers merge fairly in one stream
• ✓Simple window console for offices without a full queue system
• ✓Priority tagging for seniors, PWDs, and pregnant women
• ✓Daily statistics: volumes, waits, no-show rates per service
• ✓GovLink-ready: runs standalone or as the remote front-end of our city hall and RHU queue systems when they join

Popular custom additions

Quoted per feature in the configurator — typically ₱3,000–₱18,000 each.

• +Appointment hybrid mode reserving slots per hour
• +Kiosk-free operation using a printed QR poster at the entrance
• +Facebook Messenger number-taking bot
• +Multi-branch selection for LGUs with satellite offices

Tech stack

Frontend

Next.js (React)

Backend

Next.js API / Node.js

Database

PostgreSQL

Integrations

SMS gateway, QR check-in, Queue system link (where available)