Configure your Queue Management System
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1. Standard features (included)
These ship with every Queue Management System build and are covered by the base price.
- ✓Ticket issuing via QR code, kiosk mode, and web check-in
- ✓Department/service-based queues with separate counters
- ✓Real-time queue position and estimated wait display
- ✓Staff console to call next, recall, transfer, and close tickets
- ✓Waiting-room display screen with now-serving numbers
- ✓SMS or on-screen notification when a customer's turn nears
- ✓Priority tickets (elderly, appointments, VIP)
- ✓No-show handling and requeue rules
- ✓Daily queue reports: volumes, wait times, service times per counter
- ✓Multi-location support with per-branch queues
- ✓Admin configuration of services, counters, and operating hours
- ✓Kiosk-friendly touch UI
2. Custom features
Describe anything beyond the standard scope. Ideas: Appointment booking blended with walk-in queues · Customer feedback prompt after service · Staff performance dashboards
Final complexity is confirmed in your Build Agreement — never after payment.
3. Your office details
The office name is fixed into your system (headers, documents, certificates). The rest is dynamic: your system ships with an Office Profile screen where you can update the address, contact, org chart, and officers any time — officials change, your software keeps up.
Officers (optional)
Position and current officer — used on documents and signatory blocks; editable in your system whenever officials change.
System languages
Every system ships bilingual — English + Filipino — at no extra cost. Add any other Philippine languages your constituents speak; they're included free and built right in with a language switcher.
✓ English + Filipino — always included
4. Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.