Social Welfare Case Management (MSWDO)

City & MunicipalMedium system

Assistance intake, social case study reports, and an indigent master list your MSWDO controls — so every AICS-type request, burial assistance, and crisis intervention is documented once and findable forever. De-duplicates claimants across programs and produces the liquidation-ready reports that keep social funds audit-safe.

Typically bought by: MSWDO/CSWDO head, social workers, Mayor

Standard features — always included

✓Client intake with household composition and vulnerability tagging
✓Assistance request processing: medical, burial, transportation, educational, food (AICS-type categories)
✓Social Case Study Report builder with reusable client histories
✓Indigent master list with certification issuance for hospital and legal use
✓Duplicate and repeat-availment detection across programs and time periods
✓Guarantee letter and referral issuance with partner institution registry
✓Case notes with strict confidentiality controls per social work ethics
✓4Ps beneficiary liaison records and case coordination notes
✓Disbursement listing per assistance run for liquidation
✓Monthly and annual statistical reports (clients served, amounts, categories) for the Sanggunian and DSWD formats
✓GovLink-ready: pulls indigency verifications from barangays and de-duplicates against city-wide ayuda lists when they join

Popular custom additions

Quoted per feature in the configurator — typically ₱3,000–₱18,000 each.

+PhilSys ID verification at intake
+SMS notification when assistance is ready for release
+Crisis intervention quick-intake mode for disaster surges
+Solo parent, VAWC referral, and CICL sub-registries with restricted views
+E-wallet payout file preparation (provider of your choice)

Tech stack

Frontend: Next.js (React)
Backend: Next.js API / Node.js
Database: PostgreSQL
Integrations: Printer-friendly case study and certification forms, SMS gateway (optional), PhilSys ID scan (optional), Excel exports