Configure your Agency Queue & Appointment System
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1. Standard features (included)
These ship with every Agency Queue & Appointment System build and are covered by the base price.
- ✓Online appointment booking with slot capacity by service, date, and office
- ✓Booking confirmation with QR codes and SMS/email reminders
- ✓On-site kiosk ticketing for walk-ins with appointment-holder priority
- ✓Window calling with displays and audible announcements
- ✓Priority lanes for seniors, PWDs, and pregnant women
- ✓Per-service processing time capture from arrival to completion
- ✓No-show management with automatic slot release
- ✓ARTA-format reports: actual vs committed processing times per service
- ✓Multi-branch dashboard for regional directors
- ✓Client satisfaction capture per transaction
- ✓GovLink-ready: appointment availability publishes to LGU citizen portals in your service area when they join
2. Custom features
Describe anything beyond the standard scope. Ideas: Document pre-screening at booking (upload requirements before the visit) · Queue-from-home with SMS position updates · Digital signage content management
Final complexity is confirmed in your Build Agreement — never after payment.
3. Your office details
The office name is fixed into your system (headers, documents, certificates). The rest is dynamic: your system ships with an Office Profile screen where you can update the address, contact, org chart, and officers any time — officials change, your software keeps up.
Officers (optional)
Position and current officer — used on documents and signatory blocks; editable in your system whenever officials change.
System languages
Every system ships bilingual — English + Filipino — at no extra cost. Add any other Philippine languages your constituents speak; they're included free and built right in with a language switcher.
✓ English + Filipino — always included
4. Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.