Configure your Citizen's Charter Compliance Monitor
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1. Standard features (included)
These ship with every Citizen's Charter Compliance Monitor build and are covered by the base price.
- ✓Citizen's Charter service catalog with committed processing times, fees, and requirements
- ✓Transaction time capture at defined checkpoints (received, processed, released)
- ✓Compliance dashboards: on-time rates per service, office, and period
- ✓Drift alerts when average times approach committed limits
- ✓ARTA report generation in the prescribed formats
- ✓Violation documentation with corrective action tracking
- ✓Charter revision management with version history and effectivity dates
- ✓Client feedback capture (CSM - Client Satisfaction Measurement) with survey tallies
- ✓Public charter page with current service standards
- ✓Per-office scorecards for performance reviews
- ✓GovLink-ready: charter data publishes to citizen portals and rolls up to central-office dashboards when they join
2. Custom features
Describe anything beyond the standard scope. Ideas: Integration adapters reading timestamps from your existing systems · QR feedback codes on release windows feeding CSM tallies · Anti-fixer incident log with referral documentation
Final complexity is confirmed in your Build Agreement — never after payment.
3. Your office details
The office name is fixed into your system (headers, documents, certificates). The rest is dynamic: your system ships with an Office Profile screen where you can update the address, contact, org chart, and officers any time — officials change, your software keeps up.
Officers (optional)
Position and current officer — used on documents and signatory blocks; editable in your system whenever officials change.
System languages
Every system ships bilingual — English + Filipino — at no extra cost. Add any other Philippine languages your constituents speak; they're included free and built right in with a language switcher.
✓ English + Filipino — always included
4. Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.