Configure your City Hall Queue Management & Appointments
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1. Standard features (included)
These ship with every City Hall Queue Management & Appointments build and are covered by the base price.
- ✓Multi-department ticketing kiosk with service-type selection
- ✓Window calling with display screens and audible announcements per department
- ✓Priority lanes for seniors, PWDs, and pregnant women with separate counters
- ✓Online appointment booking with slot capacity per service and date
- ✓SMS 'your turn is near' alerts for queued clients
- ✓Per-service processing time capture (queue, serve, complete)
- ✓ARTA-format reports: actual vs Citizen's Charter committed times
- ✓No-show and abandonment statistics for staffing decisions
- ✓Client satisfaction prompt at completion with tallies per window
- ✓Central dashboard across all frontline offices for the administrator
- ✓GovLink-ready: appointment data links with your eBOSS and civil registry systems when they join
2. Custom features
Describe anything beyond the standard scope. Ideas: Queue-from-home: take a number remotely and travel when near · Digital signage content management on the queue displays · Kiosk wayfinding for multi-building city halls
Final complexity is confirmed in your Build Agreement — never after payment.
3. Your office details
The office name is fixed into your system (headers, documents, certificates). The rest is dynamic: your system ships with an Office Profile screen where you can update the address, contact, org chart, and officers any time — officials change, your software keeps up.
Officers (optional)
Position and current officer — used on documents and signatory blocks; editable in your system whenever officials change.
System languages
Every system ships bilingual — English + Filipino — at no extra cost. Add any other Philippine languages your constituents speak; they're included free and built right in with a language switcher.
✓ English + Filipino — always included
4. Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.