FOI Request Handling System

Freedom of Information request intake, routing to records custodians, and statutory deadline countdowns under EO No. 2 — so every request gets a timely, documented response and your FOI Receiving Officer stops tracking deadlines on sticky notes. Extension and denial handling follow the rules by construction.

Typically bought by: Agency FOI Receiving Officer, FOI Decision Maker, records custodians, agency head

Standard features — always included

• ✓Request intake from web form, email, and walk-in with a single registry
• ✓Requester identity and standard FOI form field capture
• ✓Automatic 15-working-day deadline computation with extension handling
• ✓Routing to records custodians with internal response deadlines
• ✓Deadline countdown dashboards with escalating alerts
• ✓Denial processing with exception-basis library and required approvals
• ✓Appeal tracking with response timelines
• ✓Release logging with transmitted documents attached
• ✓eFOI-aligned status vocabulary for consistency with the national portal
• ✓FOI registry reports: volumes, grant rates, response times for annual reporting
• ✓GovLink-ready: request statistics publish to your transparency page and LGU FOI variants share the same engine when they join

Popular custom additions

Quoted per feature in the configurator — typically ₱3,000–₱18,000 each.

• +Public request-tracking page by reference number
• +Redaction workflow with reviewed-document versioning
• +Frequently-requested-documents proactive publication module
• +SMS/email status notifications to requesters

Tech stack

Frontend

Next.js (React)

Backend

Next.js API / Node.js

Database

PostgreSQL

Integrations

Web request form, Email intake, Document uploads, SMS/email notifications