Configure your FOI Request Handling System
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1. Standard features (included)
These ship with every FOI Request Handling System build and are covered by the base price.
- ✓Request intake from web form, email, and walk-in with a single registry
- ✓Requester identity and standard FOI form field capture
- ✓Automatic 15-working-day deadline computation with extension handling
- ✓Routing to records custodians with internal response deadlines
- ✓Deadline countdown dashboards with escalating alerts
- ✓Denial processing with exception-basis library and required approvals
- ✓Appeal tracking with response timelines
- ✓Release logging with transmitted documents attached
- ✓eFOI-aligned status vocabulary for consistency with the national portal
- ✓FOI registry reports: volumes, grant rates, response times for annual reporting
- ✓GovLink-ready: request statistics publish to your transparency page and LGU FOI variants share the same engine when they join
2. Custom features
Describe anything beyond the standard scope. Ideas: Public request-tracking page by reference number · Redaction workflow with reviewed-document versioning · Frequently-requested-documents proactive publication module
Final complexity is confirmed in your Build Agreement — never after payment.
3. Your office details
The office name is fixed into your system (headers, documents, certificates). The rest is dynamic: your system ships with an Office Profile screen where you can update the address, contact, org chart, and officers any time — officials change, your software keeps up.
Officers (optional)
Position and current officer — used on documents and signatory blocks; editable in your system whenever officials change.
System languages
Every system ships bilingual — English + Filipino — at no extra cost. Add any other Philippine languages your constituents speak; they're included free and built right in with a language switcher.
✓ English + Filipino — always included
4. Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.