Configure your City Hall Document Tracking System
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1. Standard features (included)
These ship with every City Hall Document Tracking System build and are covered by the base price.
- ✓Document registration with QR-coded tracking slips and reference numbers
- ✓Routing between offices with action taken, timestamps, and receiving user
- ✓Document type catalog with expected processing times per your Citizen's Charter
- ✓Aging dashboard flagging documents beyond committed timelines
- ✓Public status lookup by tracking number (no more follow-up visits)
- ✓Department in-tray views with pending counts
- ✓Attachment support for scanned documents
- ✓Release and claiming log with recipient capture
- ✓Turnaround analytics per department and document type
- ✓Archive search across closed transactions
- ✓GovLink-ready: accepts document referrals from barangays and endorses to provincial/national offices electronically when they join
2. Custom features
Describe anything beyond the standard scope. Ideas: SMS status updates to requesting citizens · Email alerts to department heads on overdue items · Barcode scanner support at receiving windows
Final complexity is confirmed in your Build Agreement — never after payment.
3. Your office details
The office name is fixed into your system (headers, documents, certificates). The rest is dynamic: your system ships with an Office Profile screen where you can update the address, contact, org chart, and officers any time — officials change, your software keeps up.
Officers (optional)
Position and current officer — used on documents and signatory blocks; editable in your system whenever officials change.
System languages
Every system ships bilingual — English + Filipino — at no extra cost. Add any other Philippine languages your constituents speak; they're included free and built right in with a language switcher.
✓ English + Filipino — always included
4. Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.