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Online Certificate Request & Delivery

Citizen ServicesMedium system

Residents request barangay and city certificates online, pay through the e-wallet or channel your LGU accepts, and choose pickup or courier delivery — ending the take-a-day-off economy around a piece of paper. OFWs and out-of-town residents finally have a way to get documents without flying home.

Typically bought by: Mayor, Punong Barangays, Local Civil Registrar, BPLO, residents and OFWs

Standard features — always included

  • ✓Public request portal covering barangay certificates, civil registry copies, and city clearances
  • ✓Identity verification workflow with ID upload and registry cross-check
  • ✓Fee computation with e-payment (provider-agnostic: e-wallet, bank, over-the-counter reference)
  • ✓Request routing to the issuing office's processing queue
  • ✓Status tracking with SMS/email updates at each stage
  • ✓Pickup scheduling with QR claim codes, or courier handoff with tracking references
  • ✓Digital-copy delivery option with QR-verifiable PDFs where the document type allows
  • ✓Authorization handling for requests on behalf of family members (SPA upload)
  • ✓Refund/rejection workflow with documented reasons
  • ✓Volume dashboards per office and document type
  • ✓GovLink-ready: requests flow directly into the issuing barangay or city system's queue when they join

Popular custom additions

Quoted per feature in the configurator — typically ₱3,000–₱18,000 each.

  • +OFW mode with international payment options and consular-use formatting
  • +PhilSys ID verification to skip manual ID review
  • +Batch requests for employers and schools (with consent)
  • +Integration with the LGU's courier-of-choice API for door-to-door delivery

Tech stack

Frontend
Next.js (React)
Backend
Next.js API / Node.js
Database
PostgreSQL
Integrations
Payment gateway (provider-agnostic), SMS/email notifications, QR claim and verification codes, Issuing-system queues