Configure your Review Collection & Reputation Management Tool
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1. Standard features (included)
These ship with every Review Collection & Reputation Management Tool build and are covered by the base price.
- ✓Customer list import and manual/automatic review request triggers
- ✓Email and SMS review request campaigns with follow-up reminders
- ✓Smart routing: happy customers to Google/Facebook, unhappy to private feedback form
- ✓Review request landing page with star-rating gate
- ✓Private negative-feedback inbox with alerting
- ✓Review monitoring feed aggregating new reviews
- ✓Response templates for common review scenarios
- ✓Rating trends dashboard over time
- ✓Embeddable review widget showing best reviews on the website
- ✓Per-location tracking for multi-site businesses
- ✓Unsubscribe and contact-frequency compliance
- ✓CSV export of requests and outcomes
2. Custom features
Describe anything beyond the standard scope. Ideas: AI-drafted review responses · Integration with the buyer's POS/CRM to auto-trigger requests after a sale · Sentiment analysis across reviews
Final complexity is confirmed in your Build Agreement — never after payment.
3. Your office details
The office name is fixed into your system (headers, documents, certificates). The rest is dynamic: your system ships with an Office Profile screen where you can update the address, contact, org chart, and officers any time — officials change, your software keeps up.
Officers (optional)
Position and current officer — used on documents and signatory blocks; editable in your system whenever officials change.
System languages
Every system ships bilingual — English + Filipino — at no extra cost. Add any other Philippine languages your constituents speak; they're included free and built right in with a language switcher.
✓ English + Filipino — always included
4. Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.